Return & Refund Policy

Last Updated: August 28, 2026

At Solvevia, customer satisfaction is important to us.

Returns are accepted only for damaged, defective, or incorrect products, subject to verification.

Please contact us within 48 hours of delivery at rr4872736@gmail.com with your order number and clear photos/videos of the issue.

After verification, we may provide a replacement or refund, depending on the product and situation.

We do not accept returns simply because you changed your mind or no longer want the product.

Please keep the original packaging. An unboxing video is recommended for damaged or incorrect orders.

Email: rr4872736@gmail.com
Website: Solvevia.store

Refund policy