Shipping Policy

Last Updated: August 27, 2026

At Solvevia, we aim to make your shopping experience simple and convenient. We currently offer shipping across India for eligible products.

1. Free Shipping

We offer FREE SHIPPING on all eligible orders.

There are no additional shipping charges added at checkout.

The price you see for the product is the price you pay, unless otherwise clearly stated during a promotional offer.

2. Order Processing

After you place an order, we may contact you to verify your order details, particularly for Cash on Delivery (COD) orders.

Once your order is confirmed, it is forwarded to our fulfilment and shipping partners for processing.

Orders that have already been processed, packed, or shipped may not be eligible for cancellation.

3. Delivery Time

Orders are generally delivered within 5–10 business days after shipment.

Delivery times are estimates and may vary depending on:

• Delivery location

• Product availability

• Courier serviceability

• Weather conditions

• Public holidays

• High order volumes

• Other circumstances outside our reasonable control

For certain products or locations, a different estimated delivery time may be displayed on the product page.

4. Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp, or another available communication method.

Please allow some time for tracking information to become active after the courier receives the shipment.

5. Cash on Delivery (COD)

COD may be available for eligible products and locations.

Please provide a valid phone number and complete delivery address when placing a COD order.

We request customers to accept COD orders that they have genuinely placed.

6. RTO / Failed Delivery

If a shipment cannot be delivered and is returned to the fulfilment partner, it may be treated as a Return to Origin (RTO).

Customers will not be charged any RTO fee or return-to-origin shipping charge by Solvevia.

However, customers are requested to provide an accurate address and phone number and be available to receive their orders to avoid unnecessary delivery failures.

Repeated refusal or misuse of COD orders may affect COD availability for future orders.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, we will try to assist where possible.

If re-shipment is available, the applicable arrangements will be communicated to the customer before proceeding.

8. Delayed Delivery

If your order has not arrived within the estimated delivery period, please contact us at:

rr4872736@gmail.com

Please provide your order number and registered phone number so we can check the shipment status.

 9. Contact Us

For any shipping or delivery-related questions:

Email: rr4872736@gmail.com

Business: Solvevia
Website: Solvevia.store
** **